SIN-434: Consumer Connect - OpenAI quota exceeded

Incident Report for Zubale

Resolved

This incident has been resolved.

Posted May 04, 2025 - 14:54 CST

A fix has been implemented and we are monitoring the results.

Posted May 04, 2025 - 14:43 CST

OpenAI quota was exceeded, we escalated the issue with Tooling.

Posted May 04, 2025 - 14:15 CST

We are currently investigating this issue.

Posted May 04, 2025 - 14:02 CST

This incident affected: Consumer Connect.